Trouble Shooting Issues:

 

IF paperwork does not Print:

  1. File > order paperwork > print

 


IF printer runs out of paper while printing:

  1. Refill paper in printer tray
  2. Printing will resume – add entirety of paperwork to shipment

 


IF shipment is created already and paperwork did not print:

  1. Search by name (press “/” key)
  2. Enter patient name
  3. Rescan medication
  4. File > order paperwork > print